Last updated: 03/03/2026
1. Introduction
Proconbons.com (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and responsible way. This Privacy Policy explains how we collect, use, store, disclose, and secure your personal information when you visit our website.
2. Information We Collect
We may collect personal information you voluntarily provide when you contact us, sign up for updates, or make enquiries. This may include:
- Name, email address and contact details;
- Information you provide via forms on the site;
- Technical data such as IP address, device type, browser type and pages visited through cookies and analytics tools.
3. How We Collect Information
We collect information:
- Directly from you when you provide it;
- Automatically via cookies and similar tracking technologies when you browse our site;
- From third-party analytics providers who help us understand site usage.
4. Why We Collect Your Information
We use your personal information to:
- Respond to your enquiries and provide services;
- Improve and personalise your experience on our website;
- Communicate updates, changes to policies, and relevant information;
- Analyse site usage and optimise our website functionality.
5. Sharing and Disclosure
We will not sell or rent your personal information. We may disclose information to:
- Service providers who assist us in operating the website (e.g., hosting, analytics);
- Authorities if required by law.
If we transfer information overseas, we will comply with applicable legal requirements and indicate where possible which countries may receive your data.
6. Security and Data Storage
We take reasonable steps to protect personal information from unauthorised access, loss, or misuse, using secure technology and practices. However, no method of transmission over the internet is completely secure.
7. Cookies and Tracking
We use cookies and similar technologies to collect technical information and improve your browsing experience. You can disable cookies through your browser settings but this may impact how parts of the site function.
8. Access and Correction
You may request access to or correction of your personal information held by us. Contact us using the details below.
9. Complaints
If you believe your privacy rights have been breached, you can contact us to make a complaint. We will respond and handle the complaint promptly and fairly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted here with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
Email: sales@orionaustralia.com.au
Phone: 03 6362 3148